Platform/Implementation and Support
Getting started

Implementation is more than configuring software.

We help define the people, processes, responsibilities and technology needed to operate internationally — from initial discovery through go-live and continuing service delivery.

Our approach

A structured operational transformation.

Axis supports clients from initial discovery and process design through configuration, testing, go-live and ongoing service delivery. Implementation is positioned as a structured operational transformation — not a simple software setup.

Clients are not left to manage the process alone. Axis provides experienced advisors who understand global payroll and workforce operations, and who remain involved throughout the implementation and beyond.

Implementation stages

From discovery to ongoing management.

01

Discovery

Understand the countries, employee populations, payroll arrangements, systems, providers and current operating challenges.

02

Current-state assessment

Document how information currently moves between HR, payroll, finance and local teams — and where the gaps and risks sit.

03

Future-state design

Define the future payroll process, responsibilities, approval model, inputs, outputs, timelines and controls.

04

Configuration and data preparation

Configure the platform and prepare employee, payroll and organisational information for the new operating model.

05

Testing and validation

Complete payroll validation, user acceptance testing, access checks and reporting reviews before go-live.

06

Go-live

Move each country into the agreed operating model with clear responsibilities and escalation routes in place.

07

Ongoing management

Continuing operational support, provider coordination, payroll governance, reporting and process improvement.

Ongoing — not a one-time handover
Dedicated support model

Experienced advisors, not automated help centres.

Clients have access to experienced advisors who understand global payroll and workforce operations. Support is not provided solely through tickets or automated systems.

Axis advisors coordinate local providers, manage operational issues and help clients maintain an effective global operating model as their workforce and requirements evolve.

Plan your implementation.

Speak to an advisor about your current operating model and what a structured implementation would involve for your organisation.